Alex Silva – Vice President of Operations
Alex Silva has over 10 years of experience working in the janitorial industry specializing in commercial account maintenance. Alex is responsible for overseeing all of Commercial Cleaning Service Inc. commercial accounts. Mr. Silva attributes his success to his attention to detail, assuring that his customers will receive the level of service they desire and deserve. Alex’s expertise is further noted in his customer communication skills as well as his dedication to his staff. Always available and always happy to assist is how Alex contributes to the CCS family.
Alex can be reached at (617) 782- 5326 ext. 230
Jonathan Lara – Operations Manager
Operations Manager Jonathan Lara is responsible for the oversight of our entire Mobile Crew and the accounts they service. We depend on Jonathan for input into our hiring procedures, scheduling, procurement, and technical oversight. As our Night Supervisor in prior years, Jonathan gained valuable experience in customer service and supervision which are the keys to his success as Operations Manager.
Jonathan studied criminal justice at Hesser College. He can be reached at (617) 782-5326 ext. 215
Ned Cohen – Dispatch Manager
Ned is an integral part of the Operations team, scheduling and dispatching our crews to best suit the needs of our customers. Ned works with Property Managers and Maintenance Personnel, and Building Trustees in handling all appointments regarding project work, apartment turnovers, landscaping jobs and carpet cleaning.
Previously, Ned spent 20 years in Ground Transportation Operations Management as Director of Training and prior to that spent 17 years as Manager of a his family’s Restaurant. Ned can be reached at (617) 782-5326 ext. 214.
Cindy Hernandez – Maintenance Dispatch Manager
Cindy joined CCS in July of 2014 to manage our new Maintenance division, 78FIXIT. Cindy is responsible for scheduling repair requests, dispatching workers to the work sites, and following through with customers to insure that all their maintenance needs have been met. Her infectious smile and winning personality has made her a customer favorite in our office. Cindy can be reached at (617) 782-5326 ext. 213
Carlos Jaquez– Assistant Dispatch Manager
Luis joined CCS in 2017 as our assistant dispatcher. He works closely with Ned to ensure that all of our crews are dispatched and scheduled to the locations they are assigned daily. He monitors all units to make sure they are performing to the best of their ability. Carlos can be reached at (617) 782-5326 ext. 207
Diane Dillon – Accounts Payable & Accounts Receivable
Diane, a Waltham native, joined CCS in 2013. With her no nonsense approach, complimented by her good nature, and winning personality, Diane is a welcomed addition to the CCS front office staff. Diane can be reached at (617) 782- 5326 ext. 200.
Alyssa Bickoff – Director of Marketing and New Business
Alyssa is here to help you make sure you are receiving the best service Commercial Cleaning Services, Inc. can provide. Whether it is regarding commercial cleaning, snow removal, or our maintenance division, she is here to ensure your buildings are well taken care of while under our care. Contact her at 617.78.CLEAN ext. 126 or her direct line, 617.870.7250.
Lydia Eccles – Accountant
Lydia has been with CCS since 1991. A graduate of Brown University, Lydia is an accomplished artist, earning a diploma in Studio Arts from the Museum of Fine Arts. Lydia runs our finance department and is considered a human computer by all who are fortunate to work with her. Lydia can be reached at (617) 782-5326 ext. 209
Christopher Eich – Payroll Manager
Chris joined the CCS team at the beginning of 2012 in Accounts Receivable. After gaining a year of experience with the company, Chris was promoted and currently works as our Payroll Manager where he handles all Payroll and Human Resources duties. He can be reached at (617) 782-5326 ext. 210
Alison Schnipper – Sales Associate
Alison is the newest member of our marketing and sales division. Alison has a B.S. in Business Management from Lesley University, as well as attended Ithaca College to study communication management and design & integrated marketing communications. In her spare time Alison likes to volunteer for local organizations and in the past has traveled to El Salvador to build houses with Habitat for Humanity. She and her family participate in the annual Boston marathon Jimmy Fund Walk.
Rodney Rosario – Site Manager
Rodney joined CCS in 2016 with 10 years of experience in the cleaning industry. He is responsible for overseeing our site accounts and is always available to help solve an issue. Rodney works closely with the rest of the operations team to ensure cleanliness at all of the properties we service. He can be reached at (617) 782-5326 ext. 216