Commercial Cleaning & Common Area Services for Greater Boston
Recurring cleaning programs for multifamily buildings, offices, religious institutions, schools, and commercial properties — built around your building, your schedule, and your standard.
Most cleaning companies wipe surfaces. We actually clean them.
There's a difference between a building that looks clean and one that is clean. Many commercial cleaning companies focus on what's visible — a mopped floor, a wiped counter, a vacuumed carpet — without addressing what's actually there. Dirty mop water spread across a hallway floor isn't cleaning. A vacuum that doesn't generate enough suction isn't cleaning. Skipping corners, moldings, kickplates, and the areas under desks because nobody is watching isn't cleaning.
78-Clean calls this the "swiping not sanitizing" problem — and it's more common than property managers realize until they switch companies.
Our crews are trained, loyal, and accountable. They know the difference between cleaning a surface and wiping it. They change their mop water consistently so residue isn't redistributed across the floors they're cleaning. Their vacuums are powerful, properly maintained, and serviced by our 78-Fixit team when there are issues — and replaced when they need to be. They clean corners. They dust moldings and woodwork. They get under desks and tables. They clear spider webs from back hallways. They don't leave streaks on glass. They check lint traps. They clean the areas other companies skip because those areas are harder to reach or easier to ignore.
That's not a marketing claim — it's what we train for, what our supervisors check for, and what our 97% customer retention rate reflects.
Trained, loyal cleaners who know your building
The single biggest failure point in commercial cleaning isn't technique — it's turnover. A cleaning company that can't retain its people sends a different crew every few weeks. That crew doesn't know where the storage room is, which areas get the most traffic, how to handle the timer in the back stairwell, which light fixtures need checking, or how the building's residents like things done. Every visit is a first visit, and the building never gets cleaner — it just gets wiped down again.
78-Clean works hard to retain its cleaners and treats them as extended family in a family business. We know that a cleaner who has been in your building for two years brings irreplaceable knowledge — which common areas take the most abuse, how to access different rooms efficiently, where to check lights, how to handle the building's systems, and how to interact with residents who have come to expect a familiar, friendly face.
That continuity matters to residents. It matters to property managers. And it matters to the quality of the clean — because a cleaner who knows your building cleans it better than one who is figuring it out for the first time.
Extra sets of eyes and ears for your property
A 78-Clean crew isn't just cleaning your building — they're in it regularly, in every corner, at a consistent cadence. That presence makes them an unusually effective early warning system for the issues that cost property managers the most when they're discovered late.
Our crews are trained to identify and report issues outside their cleaning scope — carpet stains that indicate a water leak, wall damage from a recent move-in, a burned-out fixture in a back stairwell, a door that's sticking, a ceiling tile that looks water-damaged. When something is spotted, it's reported back through your Relationship Manager the same day. If it's a 78-Fixit repair, we can have it addressed before it becomes a larger problem or a resident complaint.
For property managers, this means your building's cleaning program isn't just maintaining cleanliness — it's actively protecting your property and helping you stay ahead of issues before they reach ownership or residents. Our clients call it being made to look like rockstars. We call it doing our job properly.
What’s in scope
78-Clean's commercial cleaning programs are fully customized — no two buildings have identical scopes, frequencies, or priorities. Tasks are completed at different cadences based on traffic patterns and building character. Lobbies may have more foot traffic than back hallways — and pricing reflects that optimization rather than a flat rate for everything.
Common areas and spaces within scope vary by building type. Here's what a typical program covers:
Multifamily buildings
Vestibules and lobbies · Hallways and stairwells · Elevators · Laundry rooms · Mail rooms · Bike rooms · Fitness centers · Club rooms · Pool areas · Patios and courtyards · Restrooms · Garages · Basements · Exterior grounds check for large debris
Office buildings
Lobbies and reception areas · Hallways and common corridors · Restrooms · Conference rooms · Kitchenettes and break rooms · Office suites · Elevators
Religious institutions
Sanctuaries and congregation halls · Social halls · Classrooms · Restrooms · Administrative offices · Kitchens · Entryways and vestibules
Schools
Classrooms · Hallways · Restrooms · Cafeterias · Gymnasiums · Locker rooms · Libraries · Administrative offices · Entryways
Consumables and supplies
78-Clean provides and restocks consumables as part of your cleaning program — trash liners, toilet paper, paper towels, hand soap, sanitizer refills, and related building supplies. We can also supply and replace light bulbs. You don't need to manage a separate supply ordering process or track down a different vendor when a dispenser runs low — your cleaning program includes the supplies your building needs to run.
Pathogen control and building health
A consistent, thorough cleaning program is one of the most effective tools a building has for managing the spread of pathogens among residents, tenants, and visitors. High-touch surfaces — door handles, elevator buttons, mailbox panels, light switches, restroom fixtures — accumulate bacteria and viral particles at a rate that routine maintenance misses between visits.
78-Clean's programs include systematic attention to high-touch surfaces at every visit, using certified organic, eco-friendly cleaning products that reduce chemical exposure for residents while maintaining effective sanitation. For buildings with health-sensitive populations — preschools, senior residents, medical office tenants — this isn't a minor detail. It's the difference between a building that protects its occupants and one that inadvertently circulates illness through shared spaces.
24/7 emergency support
Cleaning emergencies don't follow business hours. A flooding event, a significant spill in a common area, a biohazard situation, or a major mess before an important event — 78-Clean's emergency line is answered 24 hours a day, 7 days a week. In addition to their Relationship Manager, active clients have direct access to emergency support, with response coordinated immediately regardless of when the call comes in.
Services that complement your cleaning program
A recurring cleaning program is the foundation — but 78-Clean provides the full range of services your building needs alongside it:
Placement, bin return, compliance monitoring, and waste management consulting.
Unit cleanouts, bulk item removal, and curbside violation identification.
Proactive storm monitoring and multi-pass clearing for sidewalks and building entries.
Landscaping & Planter Services
Spring and fall cleanups, mowing, trimming, mulching, and seasonal planter arrangements.
Carpet shampooing, tile stripping and waxing, hardwood care, and grout restoration.
Common area rejuvenation for buildings that need more than routine maintenance.
Handyman services, repairs, lockout response, and 24/7 emergency maintenance — the same company that cleans your building handles what cleaning can't fix.
Serving properties across Greater Boston
78-Clean provides commercial cleaning and common area services to multifamily buildings, offices, religious institutions, schools, and commercial properties throughout Greater Boston — including — including Boston, Allston, Brighton, Brookline, Cambridge, Newton, Chestnut Hill, and surrounding communities.
A commercial cleaning partner Greater Boston properties trust
78-Clean is the commercial cleaning brand of Commercial Cleaning Service, Inc., a family-owned, women-owned Greater Boston business since 1977. We maintain a 97% customer retention rate — built on trained, loyal crews who know your building, supervisors who check their work, and a Relationship Manager who closes the loop when something needs attention.
Every client engagement starts with a conversation about your building, your current challenges, and what a program that actually works looks like for your specific property. No generic scope, no one-size-fits-all pricing, no promises that don't hold up after the first month.